Contact Us

Our Commitment

At Premier Backyard, customer service is our top priority. Whether you need help with an order, have questions about a product, or want more information about shipping and returns, our team is here for you.

We value every customer and aim to respond to all inquiries within 24 business hours. Thank you for choosing Premier Backyard for your outdoor living needs.

Phone Support

If you prefer to speak directly with our team, call us at:
+1 (224) 252-8877

Business Hours:
Monday – Friday: 9:00 AM – 5:00 PM (CST)
Saturday – Sunday: Closed

Live Chat

During business hours, you can connect with us instantly through the live chat option in the bottom-right corner of our website.

Email Support

You may also reach us by submitting the contact form on this page. Please include your name, email, phone number, and order number if applicable so we can respond quickly and accurately.

Helpful Links

You can find more information about our policies directly on our website: Shipping Policy, Return & Refund Policy, Privacy Policy, and Terms of Service.