Questions & Answers
How to Season Your Griddle
To begin seasoning your griddle, start by cleaning the surface with warm, soapy water and a dish towel to remove any dust or debris. Rinse thoroughly, then dry. Turn the griddle to high heat and allow it to heat until the surface begins to change color. Once it does, use tongs to hold a paper towel or cotton cloth and spread 2–3 tablespoons of seasoning oil in a thin, even layer across the surface. A thin layer is key—thinner layers burn off more effectively, allowing the oil to break down and bond to the metal. This process creates a polymer layer that resists sticking and protects the griddle. When the smoking stops, that layer is set. Repeat this process 3–4 times for a solid initial seasoning. It's normal for food to stick slightly during your first few cooks—just keep applying a light layer of oil before and after each use. Over time, the seasoning will improve. Since the griddle top is made of steel, you can easily resurface and re-season it if necessary.
Between Cooks
Before each use, apply a very thin layer of cooking oil to the griddle surface. After cooking, once you’ve scraped and wiped the surface clean, add another light layer of Blackstone’s Seasoning & Cast Iron Conditioner or a cooking oil of your choice. Spread it evenly with a paper towel or cloth. This helps preserve the seasoning and protects the griddle from moisture and other elements.
Best Oil to Use
After extensive testing, Blackstone developed a proprietary blend—Blackstone Seasoning & Cast Iron Conditioner—designed to provide consistent seasoning results. This custom formula combines the benefits of multiple oils for superior performance. It’s available at select retailers and on our website.
Cleaning Your Griddle Top
Treat your griddle top like cast iron—minimal water, no soap, and always finish with a light coating of oil to protect the seasoned surface. This helps maintain its non-stick properties and prevents rust.
Shipping & Returns
Shipping Details
We’re dedicated to delivering your order promptly within the contiguous United States. Typical shipping times range from 7 to 10 business days. While we strive to meet these estimates, occasional delays may happen, and we appreciate your patience and understanding.
RETURN POLICY
Return PolicyRefunds, minus a 10% restocking fee, will be processed to the original payment method within 10 business days of receiving the returned item. Return shipping costs are the customer’s responsibility. We do not accept shipments sent via Collect on Delivery (COD).Please note: All product bundles sold on our website must be returned as a whole—partial returns are not accepted.For detailed information regarding our policies, please refer to the designated pages below:
These pages cover everything you need to know before and after your purchase. If you have any further questions, our support team is here to help.
Product Warnings
California Proposition 65 Warnings:
This product may expose you to the following chemicals, which are known to the State of California to cause cancer, birth defects, or other reproductive harm:
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DEHP (Di(2-ethylhexyl) phthalate)
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DINP (Diisononyl phthalate)
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DBP (Dibutyl phthalate)
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Lead and lead compounds
For more information, please visit www.P65Warnings.ca.gov.